When I started as executive director at NVAA just over two years ago, I knew I’d have my work cut out for me. I had an engaged Board of Directors, but I wouldn’t have a large staff team – I’d be the only full-time staffer.
During COVID, we offered virtual opportunities to continue meeting the needs of our members. We relaunched a scholarship program for industry education, joined key regional committees to represent our members’ interests and worked with a lobbyist to advocate for landlord rights.
The result: NVAA grew our revenue by 20% and doubled the number of individual members.