Home Crisis How to Effectively Communicate with Internal Audiences During COVID-19 and Beyond

How to Effectively Communicate with Internal Audiences During COVID-19 and Beyond

by The 100 Companies

Four things you should do to effectively communicate with internal audiences:

One message. One set of messages, cascaded from the inside out, ensures consistency with what you’re saying externally and doing internally.

Routine. Setting a cadence for updates instills trust and confidence in your leadership and organization.

Transparency. Being real, compassionate and speaking without jargon, shows consideration for how your messages will be received.

Feedback. Creating a mechanism to ensure you’re receiving feedback allows internal audiences to feel heard and be less likely to share their thoughts externally. These strategies will serve your organization well through COVID-19 and beyond.

– KayAnn P. Schoeneman, SVP & Director of Corporate & Public Affairs, Curley Company

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